Patient Transport Service

Why was my patient transport late?

We do our upmost to ensure all patients arrive by their appointment time. On occasions we can be delayed due to road conditions, high demand on the service or limited number of resources available. If we are running late, we will aim to let you and the hospital or clinic know that you may be late for your appointment.

Should I take anything with me to my appointment?

You may need to wait for return your transport after your appointment, please take some money, refreshments and any medication needed.

Can I have someone travel with me on patient transport?

We can only allow carers to travel with the patients in specific circumstances depending on the patients condition. This additional person would need to be added to the journey on the initial booking.

Should you have any queries about whether you can have someone accompany you, please contact the Patient Transport Booking Office.