Accessibility statement

This accessibility statement applies to www.eastamb.nhs.uk.

This website is run by East of England Ambulance Service. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

We know some parts of this website are not fully accessible:

• Some of our PDFs may not yet be accessible to all users and we are working hard to change this. If you would like a specific PDF in a more accessible format in the meantime, please get in touch with us at communications@eastamb.nhs.uk.
• Youtube embed: there is a minor labelling issue with the YouTube embed, which sits outside the EEAST control to remediate. The issue has been raised with Google. This finding does not impose any functional barriers that we are aware of.
• Trac: The vacancies are managed via Trac using their embed. Some issues were found regarding labelling and have been raisied with our provider. The findings do not pose any functional barriers that we are aware of.
• One navigation element is not labelled properly.
• One button in the Care Quality Commission plugin found in the footer does not have a visible focus indicator. This is part of a third party plugin that cannot be changed.
• The FT4 and G6 self certification is an annual publication that we are legally obliged to host on the website that uses a template provided from NHS. At the moment, this publication does not meet the standards required for accessibility.

Third party content

Some content is 3rd-party and not under our control:

• Care Quality Commission plugin in the site footer

If you need help accessing information on this website or require it in a different format please contact us:

• Email webteam@eastamb.nhs.uk
• Call: 0345 601 3733

We'll consider your request and get back to you in 7 working days.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, please detail the issues you have found and send them to:

• Email: webteam@eastamb.nhs.uk

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the accessibility regulations). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

East of England Ambulance Service NHS Trust, is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

We are continually monitoring the website's accessibility using automated checks (SilkTide, Axe) and conducting manual accessibility assessments.

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

This statement was prepared on 07/12/2023. It was last reviewed on 24/04/2024.

This website was last tested on 24/04/2024. The test was carried out by Nomensa Ltd.