Privacy

The East of England Ambulance Service NHS Trust (also referred to on this site as EEAST or the Trust or we or our) are committed to preserving the privacy of all visitors to this website.

Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By using this website you consent to the collection, use and transfer of the information that you provide to us in accordance with the terms of this policy.

We reserve the rights to change the contents of this website, including this privacy policy at any time, by posting such changes on the website. It is your responsibility to familiarise yourself with this policy regularly to ensure that you are aware of any changes. Your continued use of this website following the posting of any such changes will constitute your acceptance of the revised privacy policy.

We will process your data in accordance with the Data Protection Act (2018). The purpose of the privacy policy is to inform you as a user of the site about what information we collect when you visit the site, how we use the information, whether the information is disclosed, the ways in which we protect users' privacy and how you can remove your data from our systems should you wish to do so.

We want you to feel secure and informed when visiting the site. We are committed to respecting your privacy. We give an overview of how we do that.

Notice: Between the dates of 10 August and 18 August 2023, some of our Patient Care Records were not processed in accordance with our usual procedures. The records were securely destroyed before they were recorded on the Trust database and are not recoverable. This means that we can no longer access these records unfortunately. If you think you have been affected by this, please contact dpo@eastamb.nhs.uk who will be able to provide further advice and assistance.

Notice: On 4 October 2023, the Trust became formally aware that some of our staff personnel files relating to staff leavers (2017) were not processed in accordance with our usual procedures. The records were securely destroyed before the appropriate timeframe as set out in the Trust’s retention schedule. Unfortunately, this means that these records are no longer available. If you think you have been affected by this, please contact dpo@eastamb.nhs.uk who will be able to provide further advice and assistance.