General contact information
For our switchboard, please call: 0345 601 3733 (Line is manned between the hours of 8.30am - 4.30pm Monday - Friday).
This phone is not manned by clinically trained staff and they are unable to assist with clinical needs.
Freedom of Information requests (FOI)
All formal Freedom of Information requests under the Freedom of Information Act should be submitted to our corporate records manager by emailing FOI@eastamb.nhs.uk.
Our patient experience team are the first point of contact for your feedback about our service. You can contact them by phone or email, and they will register your contact and start the feedback process:
You can call freephone on 0800 028 3382 or 01234 243320 or email: feedback@eastamb.nhs.uk Alternatively you can write to the Patient Experience Team at: EEAST, Hammond Road, Bedford, MK41 0RG.
Patient Transport Service (PTS)
All contact numbers for the relevant areas can be found on the patient transport service section of our website.
Press Office (media enquiries only)
Our communications team deal with all enquiries from members of the media. Contact them on 0300 790 4051 or email media@eastamb.nhs.uk.
Get in touch with our media team.
Recruitment / HR
For information on joining the ambulance service, to know more about a role you have seen advertised, or an enquiry about your application or interview, please contact recruitment@eastamb.nhs.uk
Subject Access Requests (Data Protection Act)
All subject access requests (SAR) should be submitted to the request for information team.
By email: SARS@eastamb.nhs.uk
More on requests for information.
Digital and Social Media
We encourage you to follow us on social media for news and updates. We welcome you to make a query or share your feedback with us on Facebook, X - Formally Twitter, Instagram and LinkedIn.
If you need to report any issues with the website, please contact: webteam@eastamb.nhs.uk.
Defibrillators
To speak to someone about missing or activated AEDs, please contact defibs@eastamb.nhs.uk.
