Our media team
Our communications team runs a media desk for enquiries from local, regional and national media.
The media desk is staffed Monday to Friday from 9am to 5pm.
Outside of these hours, an on-call service is provided. Please note, this is only for major and critical incidents and enquires that have significant public interest. We will respond to other enquiries during normal working hours.
EEAST has a duty of care to its patients and their right to privacy extends to our responses to media enquiries. We are unable to provide details of callouts to private residences or general sightings of ambulances or air ambulances. We also cannot provide updates on the condition of patients who are no longer in our care.
We may have to liaise with other agencies on some incidents, including when a patient has died, before we can provide a response.
If an incident is attracting significant interest, we may post updates on our social media channels or website to keep the media and public informed.
Interview and filming requests should be emailed to media@eastamb.nhs.uk..
The email address for media enquiries is media@eastamb.nhs.uk..
The media desk and on-call number for urgent enquiries is 0300 790 4051.
If we do not pick up your call, please leave a voicemail with your name, contact details, and a brief message.
Outside of normal office hours the on-call service is on standby in the event of a major or critical incident or enquiries that have significant public interest. Speculative enquiries and queries relating to non-urgent issues will be responded to during normal office hours.
For the latest news and updates, visit our newsroom or find us on social media.
