Care coordination hub in line for digital award

The stack and unscheduled care coordination hub (UCCH) has been shortlisted for the 'Improving urgent and emergency care through digital' award.

The hub, which runs as part of a collaboration with Central London Community Healthcare NHS Trust, Essex Partnership University NHS Foundation Trust and Hertfordshire Community NHS Trust, provides a single point of access for ambulance clinicians and means lower acuity patients can be referred to a community setting, where appropriate.

Glenn Young, Deputy Director for Urgent and Emergency Care, said: “The hub makes a real difference to our patients and we’re incredibly proud that the work of everyone involved in the UCCH has been recognised.

"Working collaboratively with other providers helps us improve patient care and experience, as well as reducing pressure on other vital services in the NHS."

The HSJ Digital Awards shine a light on teams and organisations driving meaningful change through technology, improving patient outcomes, streamlining processes, and enhancing the overall quality of care.

Hertfordshire Community NHS Trust Chief Executive Elliot Howard-Jones said: “Whatever the outcome of the awards process, we know our care coordination hub exemplifies the values of innovation, care and agility, which are at the core of our trust and make us an outstanding provider of clinical services.

“Thank you to all who have helped us get to this point. This recognition reflects the dedication of our teams and also the importance of effective and collaborative partnership.”

The winners will be revealed at the HSJ Digital Awards ceremony on 26 June 2025.